SUPPORT - Help and Tutorials

Account

If you are experiencing a problem with your pwdinfo account, you may find some useful tips in this article. By following the sequence of steps in this article, you can resolve a variety of issues that you may encounter with your account.

Table Of Contents



Lost Password


Use the following steps to reset your Password.

1. You can request a new password at the "Forgot Password" page
2. Enter the email address of your Member account and click on the "Get New Password" button
3. Your account details will be emailed to you at the specified email address.
It will take a few moments to process your request.
4. Use the new password to access the site.




Change Password


Use the following steps to change your Password.

1. Login to the PEDIGREE STUDY GROUP DATABASE.
2. click "edit profile" in the right side menu.
3. Fill out the current en new password fields and click on the "Edit Account" button.